This Privacy Policy explains how personal data is handled when you visit this website or send us an inquiry. It applies to business visitors, buyers and anyone who contacts us through the site. In short: we collect only what we need to answer your request, we do not sell personal data, and the sections below describe exactly what happens to the information you send.
Last updated: 15 October 2026
Who we are
This website is operated under the brand Ruixun (“we”, “us”). Our full legal name and registered details are being finalised and will be published on this page once they are available. Until then, all privacy questions and requests can be sent to us through the contact form on our website, and we will handle them as the operator of this site.
Information we collect
Most of the information we hold comes directly from you, and only when you choose to send an inquiry through the contact form:
| Information | Why we ask for it |
|---|---|
| Full name | So we know who we are speaking with |
| Email address | To answer your inquiry and send quotations |
| Phone / WhatsApp (optional) | To reach you quickly when a project is urgent or email is impractical |
| Company (optional) | To understand your business context and prepare relevant commercial terms |
| Message | The models, quantities, target country and requirements you describe |
| “How did you find us?” (optional) | To understand which channels bring genuine buyers and improve our content |
The form is processed by a third-party form service, which also handles standard submission metadata such as the time of submission and basic technical anti-spam signals.
Like most websites, our hosting and content delivery infrastructure (including Cloudflare) automatically records technical data when a page is requested — for example an IP address, browser type, requested URL and timestamp. This data is used for security, reliability and abuse prevention. Where the site loads web fonts through Google Fonts, the font provider receives your IP address as part of delivering the font files.
If and when analytics is enabled, we may also collect aggregated usage data — pages viewed, approximate region, device type and similar interaction statistics — through Google Analytics and Microsoft Clarity, as explained in our Cookie Policy.
How we use information
We use personal data to answer your inquiry, prepare quotations and provide technical and commercial support; to follow up on ongoing orders and business discussions; to keep records of business communications; to protect the website against spam, abuse and security threats; and to improve our website content and product information. We do not sell, rent or trade personal data, and we do not use inquiry details for unrelated marketing.
Legal bases
Where data protection law requires a legal basis, we rely on the following:
- Your consent — when you voluntarily submit the inquiry form, and for analytics cookies where consent is required.
- Steps prior to entering into a contract — when we prepare a quotation or process an order at your request.
- Our legitimate interests — responding to business inquiries, protecting the website and keeping reasonable commercial records, balanced against your rights and expectations.
Who we share it with
We share personal data only with service providers that help us run this website and handle inquiries:
- A form-processing provider, which processes and forwards your form submission to us.
- An email service provider, through which the inquiry reaches our mailbox and is stored and delivered on our behalf.
- Hosting and infrastructure providers, including Cloudflare, which process technical data to serve and protect the site.
- Analytics providers — Google Analytics and Microsoft Clarity — but only if and when analytics is enabled.
We may also disclose information where we are required to do so by law.
International transfers
Our service providers may process data in countries other than your own, including outside your region. Where local law requires safeguards for such transfers, we rely on the mechanisms these providers publish, such as standard contractual clauses, and we choose providers that make such safeguards available.
How long we keep information
Inquiry data is kept for as long as needed to handle your request and to maintain a reasonable record of the business relationship; afterwards it is deleted or anonymised. You can ask us to delete your inquiry earlier, as described below. Security logs are kept only as long as necessary to protect the site, and analytics data (when analytics is enabled) is retained for the period configured in the relevant service.
Your rights
Subject to applicable law, you can ask us to:
- confirm whether we hold personal data about you and provide access to it;
- correct inaccurate or incomplete data;
- delete data that is no longer needed;
- object to or restrict certain processing;
- withdraw consent you have given, without affecting processing carried out before the withdrawal.
How to exercise your rights
Send your request through the contact form on our website, describing what you would like us to do. We may ask for information to verify your identity before acting, and we will respond within a reasonable period. Exercising your rights is normally free of charge.
Children’s data
This is a business-to-business website and is not directed at children. We do not knowingly collect personal data from children. If you believe a child has submitted information through this site, please contact us and we will delete it.
Security
We protect personal data with appropriate technical and organisational measures: encrypted connections (HTTPS), restricted internal access, reputable service providers, data minimisation and defined retention limits. No method of transmission or storage is completely secure, but we work to keep risk low.
Cookies and tracking
This website uses cookies as described in our Cookie Policy. Analytics cookies are only set if analytics is enabled, and advertising cookies are not used at all.
Changes to this policy
We may update this policy from time to time. The current version is always published on this page with a revised “Last updated” date, and material changes will be highlighted here. Continued use of the site after an update means the new version applies.
Contact
For any question about this policy or about how your data is handled, contact us through the contact form on our website.